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IT Service Management: Support for Your Itsm Foundation Exam

by John Sansbury,Ernest Brewster,Aidan Lawes,Richard Griffiths

ISBN 13: 9781780173184

Format: Paperback (225 pages)
Publisher: BCS, The Chartered Institute for IT
Published: 21 Mar 2016

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Service Level Manager: Careers in IT Service Management (BCS Guides to IT Roles)

by John Sansbury

ISBN 13: 9781780172941

Format: Paperback (152 pages)
Publisher: BCS, The Chartered Institute for IT
Published: 31 Jul 2017

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